Monday, November 29, 2010

DailyTech - Comcast Experiences Internet Outage on East Coast

DailyTech - Comcast Experiences Internet Outage on East Coast

We were impacted by this last night. What I learned this morning is that a problem with Comcast's Domain Name Servers prevented subscribers in the Boston and Baltimore area from getting on the internet.

What I also learned this morning is that there is a very easy way to get online if this issue re-occurs. If you find that resetting your modem and router do not resolve your connection issues and there is no indicator of a hardware failure on either device, you can change the Domain Name Servers (DNS) setting on your router to access the internet.

Get a pen and paper and go to Google Public DNS. Follow the instructions there and keep them near your computer the next time you have an issue.

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